Returns & Exchanges

At CAS Abaya, we strive for your complete satisfaction with our elegant designs. If you are not entirely pleased with your purchase, you may return or exchange your items within 14 days of delivery provided they are in original condition.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated customer support team via email or our online portal with your order number and reason for return.

• 2.
  Prepare the Package

  Ensure the abaya is unworn, unwashed, and includes all original tags and packaging to qualify for a full refund or exchange.

• 3.
  Ship the Item

  Affix the provided return shipping label to your package and drop it off at any authorized courier location.

• 4.
  Quality Check and Refund

  Once our team inspects the returned garment, your refund will be processed to your original payment method within 5-7 business days.